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ABLTY HQ · 1150 Connecticut Ave NW, Suite 108 — Dupont Circle, Washington, DC
The hard part of selling real food isn't making it — it's getting it to you exactly as it left the kitchen. Here is the cold chain, start to finish.
Food is frozen at its peak, right after it's made in our 5,250-square-foot Dupont Circle kitchen — not days later, and never as a way to rescue something past its prime. Freezing at the top is what lets us skip preservatives entirely: the cold does the preserving, so the recipe stays exactly as the chef wrote it.
Every order ships in an insulated box packed with dry ice on a two-day delivery. That combination is what holds the box solid across transit without a single stabilizer in the food itself. Cold-pack shipping runs $19.99, and it's free once your order clears $175 — which is about where most people land when they stock the freezer for a few weeks.
We ship Monday, Tuesday, and Wednesday only, and the reason is the weekend. A two-day delivery that leaves on a Thursday or Friday risks the box moving slowly while carriers do. Shipping early in the week keeps it moving the whole way. When you order, we target the next valid cold-chain ship day — never a guess that leaves your food waiting.
Common Questions
So a two-day delivery never straddles a carrier's weekend. Shipping early in the week means the box moves while carriers move — we would rather hold for the right day than start the clock into a slow Saturday.
$19.99 per order, and free on orders over $175. The free-shipping line is roughly where a couple of weeks of freezer stock lands, so it is worth building the order to clear it.
An insulated shipper, dry ice, and your order frozen solid. You unpack it straight into your freezer — with no preservatives in the food, the cold chain is the whole preservation story, from our kitchen to yours.
It ships frozen with dry ice in an insulated box built to hold solid through the two-day transit. Bring it in and move it to the freezer when you get home — the cold chain is built around that two-day window.